Effective Date: August 16, 2023
This policy only applies to the "MetaOnline" APP and the corresponding software system (or) related services accompanying it.
You are welcome to use the product functions such as positioning service and terminal anti-theft recording data query service provided by this application! We attach great importance to your privacy protection and the protection of other people's personal information.
This application mainly provides three types of functions: location service, terminal anti-theft recording data query and device management. If you do not agree with any content of this policy or cannot understand the relevant content, please do not proceed with the follow-up operations. By starting to use this application, it means that you have fully understood the entire content of this privacy policy and agree to be bound by it.
This Privacy Policy will help you understand the following:
1. What information do we collect
2. How do we use Cookie and similar technologies
3. Storage of information
4. Information security
5. Third-party sharing part
6. How we use information
7. External provision
8. Your rights
9. Protection of Minors
10. Changes
11. Contact us
The specific content of this privacy policy is as follows:
During your use of this application, the information that you actively provide when using the service or generated due to the use of the service will be collected in the following ways to provide you with services:
1.1 This product can be registered with a mobile phone number. We collect your mobile phone number when your complete registration using your mobile phone number. Mobile phone numbers are sensitive information, and such information is collected to meet the requirements of the Internet real-name system in relevant laws and regulations. If you refuse to provide this information, you may not be able to log in to the app and use various functions within the app.
1.2 When you use this application, in order to ensure your normal use of our services, we will collect your device identifier ( IMEI, IDFA, AndroidID, MAC, OAID, ICCID, device serial number related information), application information (application crash information, notification switch status, software list related information), device parameters and system information (device type, device model, operation system and hardware related information), network information (IP address, WIFI information, base station information related information), this type of information is the basic information that must be collected to provide services.
1.3 Requesting network data and remote version update are the basic functions of this application. For this purpose, we need to obtain permission to access device status and external storage. We will apply for these two permissions when you use it for the first time. If you deny the authorization, the application will not be able to provide services normally. After you refuse the authorization, if you want to continue to use it, you can go to the system permission management module to re-open the permission to read the phone status and read and write external storage for this application.
1.4 After obtaining your consent, we will obtain your precise positioning information (GPS information) for the purpose of providing you with positioning services. This information is sensitive information. If you refuse to provide this information, you will not be able to view the current information, but it will not affect your normal use of other functions. This information will be encrypted and stored for half a year, and we will delete the data that exceeds half a year.
1.5 When your terminal device uses the recording service, we will collect the voice content uploaded by your terminal device, because it is necessary to collect the voice part of the basic service of the device. After we process it in real time, we will return the processing result to you and encrypt and store the data for half a year. We will delete the data that exceeds half a year.
1.6 When you use the positioning service, we will use the positioning function of the map, because the device positioning service is the basic function of this application. After we receive the location information returned by Baidu Maps/Tencent Maps/AutoNavi Maps, we will display it on the map in time and will not use it for other purposes.
1.7 When you use the camera to scan the barcode of the device, you can get the imei number of the device and use this product quickly. The purpose is to save you from entering a long string of imei numbers to log in and reduce cumbersome operations. You can refuse to authorize access to camera permissions, which will not affect your normal use of this product.
1.8 In order to help us better understand the operation of our application, we record relevant information by calling the third-party statistical platform Umeng+. We do not combine the information in the analytics software with any personally identifiable information you provide in the app.
1.9 When you use the sharing function, we will use a third-party sharing tool (MobTech) to facilitate you to share the itinerary of your device with your friends.
1.10 When the application starts, it will start the application push service and this service can protect the application process from being killed, ensuring that you can receive application push notifications immediately.
Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not included in the above description and your information is collected, we will notify you through page prompts, interactive processes, website announcements, etc. Separately explain to you the content, scope and purpose of information collection.
A cookie is a mechanism that supports the server (or script) to store and retrieve information on the client. When you use some functions, we will send one or more cookies or anonymous identifiers to your device. When you interact with these functions, we allow cookies or anonymous identifiers to be sent to the server. Cookies usually contain some randomly generated characters. Using Cookie technology, this application can understand your usage habits, or help you judge the security of your account. Cookies can also help us count traffic information and analyze the effectiveness of page design.
We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your own preferences.
We strictly abide by the provisions of laws and regulations and the agreement with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain to you again and obtain your consent.
The user's personal information collected by this application is stored in our system server through encrypted transmission on the Internet line for encrypted storage. Our computer room management, server management, network management and the security of this application have a high level of security. We only keep your information for the period necessary for the purposes described in this policy and within the period specified by laws, regulations and supervision. Unless you choose independently or comply with relevant laws and regulations, we will not provide the above information externally, or use it for purposes other than this function.
3.1 Where the information is stored
We will store the personal information collected and generated in China in accordance with laws and regulations.
3.2 Duration of information storage
Generally, we only retain your personal information for as long as necessary to fulfill the purpose.
When our products or services cease to operate, we will notify you in the form of push notifications, announcements, etc., delete or anonymize your personal information within a reasonable period, and immediately stop collecting personal information.
We strive to provide protection for the security of users' information to prevent loss, improper use, unauthorized access or disclosure of information.
We will use various security protection measures within a reasonable level of security to ensure the security of information. For example, we will use encryption technology (such as SSL), anonymization processing and other means to protect your personal information.
We strengthen the security capabilities of the software installed on your device through continuously improving technical means to prevent your personal information from being leaked. For example, we will encrypt some information locally on your device for safe transmission.
We have established special management systems, processes and organizations to ensure information security. For example, we strictly limit who can access information and require them to abide by confidentiality obligations.
In the event of a security incident such as personal information leakage, we will activate an emergency plan to prevent the expansion of the security incident, and notify you in the form of push notifications, announcements, etc.
To ensure the security of the Service and to help us better understand how our applications are performing, we may log information such as how often you use the application, crash data, overall usage, performance data, and the source of the application. We do not combine the information we store in the analytics software with any personally identifiable information you provide in the app.
If we use your personal information beyond the stated purpose and the scope of direct or reasonable connection with the collection, we will inform you again and obtain your express consent before using your personal information.
We will not disclose the collected personal information. If disclosure is necessary, we will inform you of the purpose of the public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.
In addition, according to relevant laws, regulations and national standards, we may disclose your information to the outside world without your prior consent in the following circumstances:
1) Directly related to national security and national defense security;
2) Directly related to public security, public health, and major public interests;
3) Directly related to criminal investigation, prosecution, trial and execution of judgments;
4) In order to protect the major legal rights and interests of the personal information subject or other individuals such as life and property, but it is difficult to obtain the consent of the individual;
5) The personal information disclosed by the personal information subject to the public;
6) Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7) Other circumstances stipulated by laws and regulations.
During your use of this application, in order to allow you to access, correct, and delete your personal information more conveniently, and at the same time protect your right to withdraw your consent to the use of personal information and log out of your login account, we provide you with corresponding information in the product design. operation settings.
The operation path of personal information query, correction and deletion is: [Account].
If you decide not to use this product any more, you can contact the dealer where you purchased the device to delete your account information, or operate [Account]-[Settings]-[Cancel account] in the App to delete your account information. Immediately after the account is canceled take effect. Note: If you do not renew the service after the service period expires, we have the right to unilaterally delete your account data after the service period expires. Any losses you suffer due to this will be borne by you personally, and we will not bear any responsibility.
We attach great importance to the protection of minors' personal information. According to relevant laws and regulations, if you are a minor under the age of 14, you should obtain the written consent of your parent or legal guardian before using this application. If you are the guardian of a minor, please contact us through the contact information in Section 10 when you have questions about the personal information of the minor under your guardianship.
We may revise this policy in due course. When the terms of the policy change, we will show you the changed guidelines in the form of a pop-up window when you log in and update the version. Please note that we will collect, use, and store your personal information in accordance with the updated guidelines only after you click the consent button in the pop-up window.
If you have any comments or suggestions on this application, please contact us through [Account]-[Complaint]. We will review the issue in question as soon as possible and respond within fifteen days of verifying your user identity.
We have set up a dedicated personal information protection department (or personal information protection commissioner), and you can contact them in the following ways: